Merac Support
The online support portal is at https://www.merac.co.uk/_hcms/mem/login?redirect_url=https%3A%2F%2Fwww.merac.co.uk%2Fportal%3Futm_medium%3Demail%26status%3Dopen%26view%3Dall_tickets%26offset%3D0https://support.k3btg.com/en/support/home
Email: support@merac.co.uk
Phone: 01392 241730
Monday to Friday 9:00am to 5:30pm
Extended hours for urgent issues affecting trading:
Weekday Evenings 5:30pm to 8:00pm
Saturdays, Sundays, Public Holidays 9:00am to 5:30pm
Index
Mstore setup changes
Removing a departure from the online availability
Changing the description of a train
Changing the availability of online catering
Associated website changes
Adding an event to the calendar
Changing the website timetable colour or departure times