Santa Specials 2024 â Thatâs a Wrap!Â
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We are delighted that our Santa Specials delivered festive good cheer to so many happy customers this season!
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Over four weekends, plus Christmas Eve, we welcomed over 12,500 passengers to our beautifully dressed station, Winter Wonderland, Vintage Gallopers and of course, Santa himself who travelled through the trains to share the joy of Christmas with children young and old.
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We added two new features to this yearâs Santa Specials â professional Elves (as well as our wonderful volunteer Elves) who sprinkled a little extra magic on board the trains; and, as well as warm mince pies, a free drink from the trolley for First Class visitors, and unlimited complimentary drinks served at their tables in our newly restored Restaurant Car âDianaâ for Premium passengers.Â
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Of course, organising such a magnificent event takes many months of preparation, and none of this could be done without the unending support of our small team of staff and our army of volunteers!
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From painting the station props to putting up lights, packing mince pies and wrapping presents, it requires everyoneâs commitment to ensure that, when our guests arrive, everything and everyone is ready to greet them!
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âJust wanted to offer a massive THANK YOU to everyone down at Tenterden for providing the most wonderful, warm and magical Christmas experience as we travelled the Santa Special last Saturday.
Your fantastic happy team of volunteers, from the station staff through to Santa himself and right down to the cheeky elves were all a joy to behold, we thoroughly enjoyed the day & so glad we came.
The tireless efforts of staff, the organisation and incredible lights decoration made for a truly memorable visit. Our little granddaughter - and us - had such a lovely day which was really appreciated. We would love to come back & see you again next year!â
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For the event itself, over 1,000 âshiftsâ â from cooking to cleaning, and from steam train driving to sleigh directing â were undertaken by over 200 dedicated people...to each and every one of you, we say a huge thank you!
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In the busiest month of the year, Santa needs all the help he can get, and without all your support, we simply could not make this happen. Thank you again!Â
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What's Next?
And as for the next chapter in our onward Santa Specials journeyâŠour internal survey has now gone out â thank you to all of you who responded with your comments and suggestions on how we can continually improve! A similar survey went out to customers last week, and all that insight will be discussed at a Review Meeting in late January. ThenâŠthe whole planning process starts again ready for Christmas 2025!