The locomotive rota is created once engines have returned back to the loco shed and they have been examined for their fitness to run. It is difficult to predict therefore what loco may be in use on any one day, but our helpful Customer Service assistants (01580 765155) will be pleased to advise which engine is sitting next to them that day!
Child tickets are available for 3-15 year olds on most trains. For certain special events, such as a 'Day Out with Thomas®', child ticket validity may be different - please check the event page. The evening Wealden Pullman is unsuitable for children and Sunday Lunch services are unsuitable for children under the age of five.
Our facilities have been carefully designed with the mobility impaired visitor in mind. We are proud to boast a specially designed coach called Petros, which is fitted with ramped wheelchair access, wide aisles, moveable seating and an accessible toilet - read more about it HERE
Some of our other carriages have ramped access too and there is full wheelchair access to the Shop, Station Refreshment Rooms and Colonel Stephens Railway Museum at tenterden Town Station.
We recommend that visitors with special needs or specific requirements telephone our Booking Office (01580 765155 Mon-Fri 09:30 - 17:00; Sat & Sun 09:30 - 13:00) for friendly assistance: accommodation may be reserved by telephone on any train service at no additional cost.
A carer ticket is available for registered carers. These tickets may only be purchased by telephone or in person on arrival. When collecting your carer ticket, we ask that you produce one of the following documents:
Our volunteers make every effort to run to the timetable as advertised. However heritage steam engines can be unpredictable.If a loco breaks down we will always do our best to provide a replacement service, but this may be diesel hauled as it takes many hours to raise steam on another loco. Please refer to our Terms & Conditions
During long periods of hot weather, we may need to add a diesel engine to a steam service so that it does not have to work as hard, reducing the risk of a lineside fire. During extreme hot weather we may be required to replace steam locos with diesel haulage to prevent the risk of fire. Follow us on social media (links at the top of this page) for the latest updates.
When our standard timetabled trains are running to Bodiam, a small number of bikes can often be accommodated in the Guards Van without charge. You are welcome to put collapsible buggies in the Guards Van, but they cannot be accommodated at your seat. During Special Events we often provide a Buggy Park as there's no room on the trains, but please check the relevant event page for details.
We welcome dogs when operating our standard timetables to Bodiam. However during Special Events restrictions may apply, so please check the relevant event page for details.
Please note that dogs (except for registered assistance dogs) are not permitted in the Colonel Stephens Railway Museum or in catering areas (the Wealden Pullman dining train; inside the Station Refreshment Rooms at Tenterden (although there's outside seating and dog bowls available); Northiam Tea Room or in on-train buffet cars). Dogs tickets are £3 each. Please ensure that your dog is kept under control on a short lead at all times. For the benefit of all visitors, dogs must not be allowed to climb on the seats or tables.
First Class accommodation is available on some trains at a supplement of £2.00 per person per single journey or £6.50 for a family of up to four travelling together – this is payable to the Ticket Inspector onboard the train.
Our locomotive engineering workshop at Rolvenden Station is not normally open to visitors, but there is a free-entry viewing gallery available. Organised tours of the loco works are available as part of our popular Behind the Scenes tours.
Our Carriage & Wagon workshop is at Tenterden and is also available for viewing as part of the Behind the Scenes tour.
We welcome you to photograph our railway - why not share your images with us on our social media pages? There are a few simple rules to observe so that you remain safe:
Drones can provide some stunning images, but they should not be used within 50m of a person, vehicle, building or structure, or overhead groups of people at any height. Read the simple guidance HERE
For all commercial photography and filming of the K&ESR, please contact us
When our usual trains to Bodiam are running, a TravelCard or Platform ticket provides access to the station facilities and can be purchased at the Booking Office. For some special events we are unable to provide Platform tickets - please check the event page.